Terms and Conditions

At Ryfa, our goal is to ensure 100% Customer satisfaction in all that we do.
Please read our terms and conditions carefully before placing an order from Ryfa. These Terms and Conditions shall apply to all orders submitted or to be submitted by you for any item or product offered to you on or via Ryfa website. By continuing with a purchase it is deemed that you have read, understood and agree to these terms and conditions.
All delivery times are referred on our website shipping details. Let us know if you don't receive the product within 14 days from the date of order placed.
Note: Signature will be required upon delivery.
All payments can be done using Ryfa various payment modes only.
We only charge product cost + shipping cost from the customer. For any local sales taxes or other taxes like government levies, if any, associated with the order, customer is himself responsible for knowing their country rules.
Ryfa products are covered by the warranty terms published on our Warranty page, which forms part of these Terms. Warranty coverage varies by product category. Core metal load-bearing products carry a Limited Lifetime Warranty, selected premium accessories carry a 3-Year Limited Warranty, wood products carry a 1-Year Limited Warranty, and all products are backed by our Arrival Guarantee for defective, missing, or incorrectly shipped items reported within 30 days of delivery. If a covered defect in materials or workmanship arises under normal intended use during the applicable warranty period, Ryfa may repair, replace, or refund the affected product at its discretion. Full warranty details, claim requirements, exclusions, and category-specific coverage periods are set out on the Warranty page.
Products purchased directly from Ryfa may be returned within 30 days of delivery for a refund, subject to Ryfa’s return instructions and conditions. If you’d like to return your product, simply email us at globalsales@ryfa.com and our team will send you a return label. No unnecessary questions. No hassle.This return policy is separate from warranty claims. If an item arrives defective, missing parts, or incorrect, customers should submit a claim under the Ryfa Arrival Guarantee within 30 days of delivery.
Seller does not assume, and the customer indemnifies Seller against any liability or claims resulting from the use or malfunction of the equipment. Buyer assumes all liability that may arise from use or failure of the equipment.
In the case of malfunctioning Equipment, Seller's only liability to Buyer is for the Cost of the Equipment Sold. Seller shall not be responsible for any consequential or incidental damages resulting from malfunctions.